UnicoTel Távközlési Kft. - Pre/Postpaid Accounting

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Pre/Postpaid Accounting

The UnicoTel tariff module performs the pricing of CDR records in real time, immediately following the completion of the call, based on either seconds or minutes.

In the case of a prepaid account, the subscriber purchases credit, and the amount used during the call is subtracted from this balance during the call based on the tariff set up in the system. The maximum call duration is calculated based on the balance and the number dialed, and the call is disconnected when this time expires. Should all credit be spent, the subscriber cannot initiate new calls within the system until credits are again purchased. Credit can be purchased simply using a number of methods, for example via the Internet. A notice can be sent as necessary when all credit is spent to the customer service of our partner using the service, and customers can be provided notice in a voice announcement.

In the case of a postpaid account, telecommunications fees are continously charged to the customer balance according to predefined tariffs. Charged items may be totaled in our system at the end of the month, based on which the invoice can be issued. Detailed CDRs can naturally also be retrieved from our system as an attachment to the invoice.

The flexibly implemented system of UnicoTel makes it possible to:

calculate tariffs in various currencies
monitor daily and monthly limits
screen for unreliable clients

In order for our partners to use the UnicoTel accounting service, the traffic subject to the accounting service must be routed to the UnicoTel switch. Following call management, traffic is re-routed to the switch of the telecommunication partner for termination. The UnicoTel switch connects to the partner switch as a so-called "loop". Call delivery may be performed using an SS7, ISDN, SIP, or H.323 interface. If the partner using the service does not have its own device, UnicoTel is capable of connecting the traffic of its partner from the Hungarian telecommunication network using its own Interconnect network, and also of terminating it following the checking and management of calls. This means that if our partner is not in possession of either a switch or a network, a so-called switchless service may also be implemented.

The service can be accessed by a client program using an Internet connection and installed on the computer (computers) of the given telecommunication carrier. Using the client program, our partners receive full scope management access to our service. This means that they can perform all settings for themselves.

The most important of these are:

add, delete, activate, and suspend accounts
create, modify, and delete tariff tables and map them to a customer
traffic monitoring and management
querying of invoicing information
querying of management information, statistics, and reports

The management interface also provides a basic level CRM interface for our partners. This interface can be used to record all information related to the customer, e.g.: customer contact, company data, invoicing data, subscriber terminal equipment data (CPE), time of fault repairs, cause of technical errors, service engineer, customer complaints, etc.

The typical field of application for account type services is CPS and VOIP accounting. The service may also be used by telecommunication companies with existing customer traffic who want to introduce or complement the monitoring of this traffic (e.g.: prepaid, limit monitoring). At the same time, newly started telecommunication companies may also use their system for providing full service to their VOIP or CPS customers. Using the service, even cable TV companies may provide telephone services to their own customers.

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